Singa Tel (NET15)
How NET15 brings affordable Internet in the OR Tambo district in the Eastern Cape.
Who Is Singa Tel?
Singa Tel (Pty) Ltd, trading as NET15, is an ICASA-registered, Level 1 BEE telecommunications provider with over 10 years of experience serving hundreds of homes and businesses across South Africa. Based in the Eastern Cape, they offer wireless internet to the home, public Wi-Fi hotspots, and VoIP services with a focus on delivering affordable, reliable connectivity to underserved communities in the OR Tambo district.
Connectivity and Communication Services NET15 Delivers in Eastern Cape
Equipment NET15 Uses to Run Rural Township Hotspots
NET15 runs MikroTik across all hotspot deployments. Integrated with Powerlynx via RADIUS for centralized authentication and customer management across multiple rural sites in the Eastern Cape.
How NET15 Monetizes Public Wi-Fi Hotspots
NET15 monetizes through low-cost voucher sales, giving residents in Qumbu, Tsolo, Mthatha, and surrounding townships affordable, self-service access to the internet. Vouchers keep pricing accessible for underserved communities while generating consistent revenue across all hotspot locations.
Features NET15 Relies On
NET15's primary tool is customer management — tracking users, managing voucher access, and maintaining clear oversight of who is online across all rural hotspot sites. Powerlynx also provides traffic usage visibility across locations, giving NET15 the data needed to monitor performance and make informed decisions about expanding coverage in the Eastern Cape.
What Changed for NET15 After Deploying Powerlynx
Zero user complaints
No issues reported from the customer base since launch. The hotspot experience works as expected across all rural sites.
Customer base growth
NET15 expanded and grew its customer base effectively by partnering with Powerlynx.
NET15's Experience Working with Powerlynx
“The system and UI are easy to use. Platform updates consistently introduce useful improvements — better hotspot management tools and new features that enhance day-to-day workflows. The support team handles queries quickly. Since Powerlynx was NET15's first hotspot deployment, there have been zero complaints from the user base, and the rollout across rural Eastern Cape townships has been smooth from day one,” NET15 mentioned.
Since implementing Powerlynx, we’ve noticed a significant reduction in the time and effort required to set up new hotspot sites. Previously, much of our work involved balancing both software and hardware challenges. Now, with Powerlynx handling the software side seamlessly, our focus has shifted almost entirely to civil works and hardware installation.