Connect with Twilio
Global SMS gateway for enabling OTP verification, mass SMS campaigns, and voucher delivery
Twilio is one of two natively supported SMS gateways in Powerlynx (alongside SMSPortal). It connects via Account SID, Auth Token, and a Twilio phone number. Once connected, Powerlynx routes all outbound SMS through Twilio – OTP codes for phone number verification at the captive portal, mass notification campaigns, 1:1 messages from customer profiles, and voucher code delivery. Supports fallback configuration – if Twilio fails, Powerlynx automatically switches to a secondary SMS gateway.
What it provides:
- OTP verification via SMS at the captive portal.
- Mass SMS campaigns such as service announcements, promos, and others.
- Voucher code delivery over SMS for offline redemption.
- 1:1 SMS from customer profiles.
- Fallback SMS gateway support – Twilio acts as primary or backup.
- Full delivery status and audit trail under SMS Logs.
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